Is this Etéreo, Auberge Collection pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Etéreo, Auberge Collection have a swimming pool?

Yes, this Etéreo, Auberge Collection has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Etéreo, Auberge Collection?

Best-rates for the Etéreo, Auberge Collection starts from $911 per night with includes Air Conditioner, Parking, View, Sports/Activities, Restaurant, Bar, Guest Services, Barbecue/Outdoor Cooking, Hot Tub, Pool, Ocean View, Balcony/Terrace, Business Services, Wellness Facilities, Breakfast, Accessibility, Entertainment, Laundry, TV, Wheelchair Accessible, Security/Safety, Bedding/Linens, Spa, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Etéreo, Auberge Collection a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Etéreo, Auberge Collection wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Etéreo, Auberge Collection is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Etéreo, Auberge Collection?

Based on the information reported by the owner or manager, the Etéreo, Auberge Collection indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Etéreo, Auberge Collection?

Based on the information reported by the owner or manager, details for the cancellation policy for the Etéreo, Auberge Collection are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Etéreo, Auberge Collection | Resort in Playa del Carmen

| 9.6 (38 Reviews) | 1 Bathroom

Villa Juarez Resort | Etéreo, Auberge Collection

Resort in Villa Juarez, Playa del Carmen

Luxury resort on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Etéreo, Auberge Collection's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Etéreo, Auberge Collection offers 75 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies or patios. 50-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

This Playa del Carmen resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Laundry

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for usd 75.0 per night. free cribs (infant beds)!

Payment Policy

Fee for full breakfast: approximately usd 40 to 55 for adults, and usd 30 to 40 for children pet fee: usd 200 per pet, per stay service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: usd 75.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 40 lbs per pet) food and water bowls, pet-sitting services, and pet grooming services are available pets allowed for an extra charge of usd 200 per pet, per stay pets cannot be left unattended service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a carbon monoxide detector, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Kristi

Apr 21, 2025 11:58:56 AM

Review Score: 10

Summary: Loved being in nature and loved the sound of birds everyday, beach was gorgeous, sunrise yoga everyday, spa was amazing , staff very friendly and accommodating, loved every minute

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Etéreo, Auberge Collection | Resort in Playa del Carmen

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