Is this Fairmont Heritage Place Mayakoba pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Fairmont Heritage Place Mayakoba have a swimming pool?

Yes, this Fairmont Heritage Place Mayakoba has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Fairmont Heritage Place Mayakoba?

Best-rates for the Fairmont Heritage Place Mayakoba starts from $2,187 per night with includes TV, Entertainment, Barbecue/Outdoor Cooking, Internet, Pool, Wheelchair Accessible, Ocean View, Wellness Facilities, Spa, Bar, Toiletries, Kitchen, Laundry, Guest Services, Air Conditioner, Parking, View, Balcony/Terrace, Accessibility, Bedding/Linens, Restaurant, Security/Safety, Business Services, Sports/Activities, Breakfast, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Fairmont Heritage Place Mayakoba a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Fairmont Heritage Place Mayakoba wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Fairmont Heritage Place Mayakoba is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Fairmont Heritage Place Mayakoba?

Based on the information reported by the owner or manager, the Fairmont Heritage Place Mayakoba indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Fairmont Heritage Place Mayakoba?

Based on the information reported by the owner or manager, details for the cancellation policy for the Fairmont Heritage Place Mayakoba are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Fairmont Heritage Place Mayakoba | Resort in Playa del Carmen

| 10.0 (18 Reviews) | 1 Bathroom

Mayakoba Resort | Fairmont Heritage Place Mayakoba

Resort in Mayakoba, Playa del Carmen

Luxury resort on the beach, with 2 outdoor pools
Spend the day relaxing at Fairmont Heritage Place Mayakoba's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 8 restaurants.
Fairmont Heritage Place Mayakoba offers 34 air-conditioned accommodations with minibars (stocked with some free items) and safes. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 5-star resort have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 4 outdoor tennis courts, and a health club. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Shampoo

Shower/tub combination

Towels

Designer toiletries

Soap

Hair dryer

Toilet paper

Bedroom

Ceiling fan

Hypo-allergenic bedding

Bed sheets

Air conditioning

Free cribs/infant beds

Premium bedding

Blackout drapes/curtains

Restaurant dining guide

Children's slippers

Turndown service

Laptop-friendly workspace

Connecting rooms available

Slippers

Iron/ironing board

Phone

Safe

Individually furnished

Free newspapers

Desk

Separate sitting area

Free local calls

Eco-friendly cleaning products provided

Individually decorated

Breakfast

8 restaurants and 1 coffee shop/cafe

24-hour room service

Full breakfast available for a fee daily 7:00 AM–11:30 AM: USD 15-30 per person

3 bars/lounges and 1 beach bar

Microwave

Cookware/dishes/utensils

Refrigerator

Free bottled water

Coffee/tea maker

Dining room

Oven

Paper towels

Kitchen

Blender

Free minibar (some items)

Dishwasher

Parking

Electric car charging station on site

Wheelchair-accessible parking available

Free uncovered self parking on site

Accessibility

Wheelchair-width doorways

Wheelchair-accessible public washroom

In-room accessibility

Wheelchair-accessible pool

Wheelchair-accessible lounge

Wheelchair-accessible registration desk

Stair-free path to entrance

Wheelchair-accessible spa

Elevator

Wheelchair-accessible path of travel

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible restaurant

Activities

Fitness center (free access)

Beach volleyball

Ecotours

Golf driving range

Golf course

Beach yoga

Hiking/biking trails

Free bicycle rentals

2 outdoor pools

Tennis

4 outdoor tennis courts

Archery

Fitness classes

Kayaking

Volleyball

Pilates classes

Snorkeling

Free beach club

Windsurfing

24-hour fitness center

Full-service spa

Racquetball/squash

Yoga classes

Children's pool

Entertainment

Flat-screen TV

General

Computer station

Business center

Elevator

Grocery/convenience store

Spanish

French

English

Smoke-free property

Romance packages available

Beach towels

Couples dining

Guest Services

Microwave

Children's club (surcharge)

Free cribs/infant beds

Full-sized refrigerator

Babysitting (surcharge)

Highchair

Snack bar/deli

Children's dinnerware

Supervised childcare (surcharge)

Kitchen

Baby bath

Children's pool

In-room child care (surcharge)

Laundry facilities

2 outdoor pools

Grocery/convenience store

Separate dining area

Concierge services

Golf lessions with a pro

Porter/bellhop

Golf clubhouse

Golf cart

Dry cleaning service

Tour/ticket assistance

Golf pro shop

Daily housekeeping

Laundry facilities

24-hour front desk

Water sports equipment

Turndown service

Golf clubs

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Beach loungers

Beach umbrellas

BBQ grill(s)

Terrace

Pool umbrellas

Outdoor furniture

Garden

Outdoor entertainment area

Private beachfront location

Free beach cabanas

Patio

Spa

Couples treatment room(s)

Detox wraps

Massage - hot stone

Outdoor treatment areas

Sauna

20 treatment rooms

Massage/treatment rooms

Spa open daily

Body wraps

Manicures and pedicures

Massage - on the beach

Aromatherapy

Massage - deep-tissue

Hydrotherapy

Body treatments

Steam room

Body scrubs

Reflexology

Facials

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for full breakfast: approximately usd 15 to 30 per person pet fee: usd 31.76 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of usd 31.76 per pet, per day service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 008-007-006586/2025 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Christopher

Jul 20, 2025 11:38:40 PM

Review Score: 10

Summary: Beautiful property. Only issue was not having enough golf carts to transport guests.

See All Reviews

Room Arrangement

Room Info	Facilities
Villa, 3 Bedrooms (Garden) Room Size: 3094 square feet m² 4 King Beds and Twin Beds	General Bed count minimum 4, Pet-friendly room, Number of living rooms 0, Square feet - 3094, Number of bathrooms - 1, Ping - 87, Private bathroom, Garden view, Number of bedrooms - 3, Location - below ground, Private plunge pool, Bed count maximum 4, Square meters - 287
Villa, 3 Bedrooms (Penthouse) Room Size: m² 4 King Beds and Twin Beds	General Bed count minimum 4, Number of living rooms 0, Private bathroom, Garden view, Number of bedrooms - 3, Pets not allowed, Bed count maximum 4, Number of bathrooms - 1
Villa, 4 Bedrooms (Penthouse) Room Size: 6300 square feet m² 5 King Beds and Twin Beds	General Pet-friendly room, Number of living rooms 0, Bed count minimum 5, Square meters - 585, Location - top floor, Private pool, Number of bathrooms - 1, Square feet - 6300, Private bathroom, Garden view, Number of bedrooms - 4, Ping - 177, Bed count maximum 5
Villa, 3 Bedrooms (Middle floor) Room Size: 4603 square feet m² 4 King Beds and Twin Beds	General Ping - 129, Bed count minimum 4, Pet-friendly room, Number of living rooms 0, Yard, Square meters - 428, Number of bathrooms - 1, Private bathroom, Location - ground floor, Garden view, Number of bedrooms - 3, Square feet - 4603, Private plunge pool, Bed count maximum 4