Hotel Casa el Moro | Hotel in Puerto Morelos

| 8.0 (681 Reviews) |   Pet Friendly  4 Bathrooms  13 Guests
Puerto Morelos Hotel | Hotel Casa el Moro

Hotel in Puerto Morelos

Located in Puerto Morelos, a 2-minute walk from Playa Puerto Morelos, Hotel Casa el Moro provides accommodations with an outdoor swimming pool, free private parking, a garden and a terrace. Built in 2000, this 3-star hotel is within 22 miles of ADO International Bus Station and 22 miles of Playa del Carmen Maritime Terminal. The property has a 24-hour front desk, airport transportation, a concierge service and free WiFi throughout the property. At the hotel every room has air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Certain rooms here will provide you with a kitchen with a fridge, a microwave and a minibar. Cancun Government Palace is 24 miles from Hotel Casa el Moro, while Cancun Bus Station is 24 miles away. Cancún International Airport is 16 miles from the property.

Hotel Casa el Moro is located in Puerto Morelos.

This 16 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pet Friendly, Balcony/Terrace, Guest Services, and several others. This is a 3 star rated property and has over 681 reviews with the average score of 8 . Coming to Puerto Morelos and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 16 Bedrooms Hotel if you want to learn more about this place in Puerto Morelos. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Casa el Moro in Puerto Morelos is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Casa el Moro”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Balcony/Terrace
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Guest Services
Internet
Laundry

Facility Overview

Parking
  • Private Parking
  • Parking on site
  • Free parking
  • Street parking
  • Parking
Activities
  • Public Bath
  • Beach
  • Snorkeling
General
  • Wifi in all areas
  • Family rooms
  • Air conditioning
  • Designated smoking area
  • Safe
  • Non-smoking rooms
  • Pet friendly
Guest Services
  • Dry cleaning
  • Tour desk
  • Shuttle service
  • Airport shuttle
  • Laundry
  • 24-hour front desk
  • Ironing service
  • Private check-in/out
  • Daily housekeeping
  • Concierge
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor pool (year-round)
  • Outdoor pool
  • Garden
  • Sun deck
  • Outdoor furniture
  • Terrace
Security/Safety
  • Key access
  • Fire extinguishers
  • Security alarm
  • 24-hour security
  • CCTV in common areas
  • CCTV outside property
  • Smoke alarms
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • First aid kits available
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Shallow end
  • Plunge pool
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed upon request and charges may apply.

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.36
Location:
9.26
Staff:
9.06
Facilities:
7.92
Comfort:
8.32
Cleanliness:
8.29
john
Oct 18, 2025 07:00:00 AM
Review Score:   7
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Wifi,ac, location and beauty of hotel.
Negative: No breakfast, inconsistent hot water and inconsistent housekeeping.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double Room
Room Type: Double
Room Size: 25 m2
1 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar

Bathroom

Hairdryer, Private bathroom, Towels/Sheets (extra fee), Toilet paper, Shampoo, Towels, Shower, Toilet, Body soap, Free toiletries

General

Key access, Air conditioning, Safe, Ironing facilities, Iron, Carbon monoxide detector, Fan, Fire extinguisher, Trash cans, Smoke Alarm

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV, Cable channels

Kitchen

Refrigerator, Cleaning products

Living Area

Sofa, Sitting area

View

Garden view, View

Bedroom

Linens

Outdoors

Outdoor dining area

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Sofa bed, Non-feather pillow, Socket near the bed

Pool and Spa

Shallow end, Pool towels

Physical distancing

Single-room AC for guest accommodation
Junior Suite
Room Type: Suite
Room Size: 35 m2
1 Full bed(s) Bed
1 Futon bed(s) Bed

Food & Drink

Minibar

Bathroom

Hairdryer, Private bathroom, Towels/Sheets (extra fee), Toilet paper, Shampoo, Towels, Shower, Toilet, Body soap, Free toiletries

General

Key access, Air conditioning, Safe, Ironing facilities, Iron, Carbon monoxide detector, Fan, Fire extinguisher, Trash cans, Smoke Alarm

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV, Cable channels

Kitchen

Refrigerator, Cleaning products

Living Area

Desk, Sofa, Sitting area

View

Garden view, View

Bedroom

Linens

Outdoors

Outdoor dining area, Outdoor furniture

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Sofa bed, Non-feather pillow, Socket near the bed

Pool and Spa

Shallow end, Pool towels

Physical distancing

Single-room AC for guest accommodation
Family Room with Balcony
Room Type: Family
Room Size: 50 m2
2 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Private bathroom, Towels/Sheets (extra fee), Toilet paper, Shampoo, Towels, Shower, Toilet, Body soap, Free toiletries

General

Key access, Air conditioning, Safe, Ironing facilities, Iron, Carbon monoxide detector, Fan, Fire extinguisher, Trash cans, Smoke Alarm

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV, Cable channels

Outdoors

Outdoor dining area, Balcony

Kitchen

Microwave, Kitchenware, Kitchen, Dining table, Refrigerator, Coffee machine, Cleaning products

Living Area

Dining area, Sofa, Sitting area

View

Garden view, City view, View

Bedroom

Linens

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Sofa bed, Non-feather pillow, Socket near the bed

Pool and Spa

Shallow end, Pool towels

Physical distancing

Single-room AC for guest accommodation
Deluxe Room
Room Type: Double
Room Size: 35 m2
1 Full bed(s) Bed
Deluxe Room

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Private bathroom, Towels/Sheets (extra fee), Toilet paper, Shampoo, Towels, Shower, Toilet, Body soap, Free toiletries

General

Key access, Air conditioning, Safe, Ironing facilities, Iron, Carbon monoxide detector, Fan, Fire extinguisher, Trash cans, Smoke Alarm

Media & Technology

Flat-screen TV, TV, Cable channels

Kitchen

Microwave, Kitchenware, Kitchen, Dining table, Refrigerator, Coffee machine, Cleaning products

Living Area

Desk, Sitting area

View

View

Bedroom

Linens

Outdoors

Outdoor dining area

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Shallow end, Pool towels

Physical distancing

Single-room AC for guest accommodation
Check Hotel Availability
Nightly rates from:
USD US $77
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