Is this Downtown Cancun hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown Cancun hotel have a swimming pool?

No, this Downtown Cancun hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Cancun hotel?

Best-rates for the Downtown Cancun hotel starts from $24 per night with includes Child Friendly, Internet, Air Conditioner, Designated Smoking Area, Bedding/Linens, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown Cancun hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Cancun hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Cancun hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Cancun hotel?

Based on the information reported by the owner or manager, the Downtown Cancun hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Cancun hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown Cancun hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Chi Ibal Hu Cancun | Hotel in Cancun

Name: Hotel Chi Ibal Hu Cancun
Address: Downtown Cancun, Cancun, Quintana Roo, Mexico, MX
Price range: Prices for upcoming dates start at $24 per night
Rating: 5

5.0 (170 Reviews) | 1 Bathroom

Downtown Cancun Hotel | Hotel Chi Ibal Hu Cancun

Hotel in Downtown Cancun, Cancun

Hotel with a 24-hour front desk, near Cancun Mall
Concierge services, a 24-hour front desk, and tour/ticket assistance are available at this hotel. WiFi in public areas is free.
Housekeeping is available once per stay.
Hotel Chi Ibal Hu Cancun offers 22 accommodations with air conditioning. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided once per stay.

Amenities

Air Conditioner

Designated Smoking Area

Bedding/Linens

Guest Services

Child Friendly

Internet

Facility Overview

Bathrooms

Shampoo

Private bathroom

Toilet paper

Shower

Towels

Soap

Bedroom

Air conditioning

Bed sheets

Individually decorated

Individually furnished

Parking

No onsite parking available

Accessibility

This property does not have elevators

General

English

Spanish

Designated smoking areas

Guest Services

24-hour front desk

Housekeeping (once per stay)

Concierge services

Tour/ticket assistance

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Jesus Guillermo

Jul 17, 2025 01:38:26 AM

Review Score: 4

Summary: water and lights went out and they didn’t have a ETA. So had to bird bath before leave so I can catch my flights

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Studio Suite, 1 King Bed Room Size: 323 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Square meters - 30, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Square feet - 323, Bed count minimum 1, Bed count maximum 1
Deluxe Studio Suite, 1 Double Bed Room Size: 323 square feet m² 1 Double Bed	General Number of living rooms 0, Ping - 9, Square meters - 30, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Square feet - 323, Bed count minimum 1, Bed count maximum 1
Deluxe Studio Suite, Multiple Beds Room Size: 377 square feet m² 2 Twin Bed and Double Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 2, Bed count maximum 2
Deluxe Studio Suite, 2 Twin Beds Room Size: 323 square feet m² 2 Twin Beds	General Number of living rooms 0, Ping - 9, Square meters - 30, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Square feet - 323, Bed count minimum 2, Bed count maximum 2