Is this La Veleta hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the La Veleta hotel have a swimming pool?

Yes, this La Veleta hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in La Veleta hotel?

Best-rates for the La Veleta hotel starts from $275 per night with includes Laundry, Spa, Pool, View, Ocean View, Balcony/Terrace, Accessibility, Transportation/Shuttle, Bedding/Linens, Hot Tub, Kitchen, Air Conditioner, Parking, Pet Friendly, Private Pool, Sports/Activities, Restaurant, Bar, Designated Smoking Area, Wellness Facilities, Guest Services, Barbecue/Outdoor Cooking, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is La Veleta hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the La Veleta hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the La Veleta hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the La Veleta hotel?

Based on the information reported by the owner or manager, the La Veleta hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for La Veleta hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the La Veleta hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Muaré Tulum Wellness and Spa | Hotel in Tulum

Name: Hotel Muaré Tulum Wellness and Spa
Address: La Veleta, Tulum, Quintana Roo, Mexico, MX
Price range: Prices for upcoming dates start at $275 per night
Rating: 9.2

| 9.2 (144 Reviews) | Pet Friendly 1 Bathroom

La Veleta Hotel | Hotel Muaré Tulum Wellness and Spa

Hotel in La Veleta, Tulum

Adults-only hotel with a health club and a sauna
An outdoor pool, a restaurant, and a health club are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Change of towels is available on request.
Hotel Muaré Tulum Wellness and Spa offers 26 air-conditioned accommodations with private pools and private plunge pools. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down comforters and premium bedding. This Tulum hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include printers and laptop-compatible safes. Additionally, rooms include espresso makers and ceiling fans. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Hot springs and a health club are featured at the hotel. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Private Pool

Ocean View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Barbecue/Outdoor Cooking

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Eco-friendly toiletries

Shampoo

Soap

Bathrobes

Toothbrush and toothpaste

Towels

Rainfall showerhead

Shower

Toilet paper

Private bathroom

Hair dryer

Outdoor shower

Bedroom

Blackout drapes/curtains

Down comforter

Premium bedding

Tempur-Pedic bed

Air conditioning

Bed sheets

Ceiling fan

In-room massage

Chef

Printer

Private pool

Guidebooks/recommendations

Private plunge pool

Window screens

Bulk dispenser for toiletries

Local maps

Restaurant dining guide

Turndown service

Individually decorated

Iron/ironing board (on request)

Composting

Recycling

Connecting rooms available

Electrical adapters/chargers

Laptop-compatible safe

Mobile key entry

Individually furnished

Eco-friendly cleaning products provided

LED light bulbs

Breakfast

Room service available

Hosted evening meal available daily for a fee of MXN 800

Coffee/tea in common area(s)

1 poolside bar and 1 bar

1 restaurant and 1 coffee shop/cafe

Free daily reception

Local meal delivery service

Espresso maker

Coffee/tea filters (reusable)

Wet bar

Champagne service

Parking

24-hour roundtrip airport shuttle (surcharge)

Airport shuttle on request

Theme park shuttle (surcharge)

Beach shuttle (surcharge)

Limo/town car service

Ferry terminal shuttle (surcharge)

Area shuttle (surcharge) up to 50 kilometers

Free secured, uncovered self parking on site

Bus station shuttle (surcharge)

Accessibility

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

This property does not have elevators

Accessible bus station shuttle

Low-height door lock

Wheelchair-accessible pool

Area rugs in public areas

Upper floors accessible by stairs only

Wheelchair-accessible registration desk

Smooth flooring in room

Wheelchair-accessible registration desk height (inches): 28

Wheelchair-accessible spa

Gravel flooring in public areas

Smooth flooring in public areas

Activities

Ecotours

Cave exploring

Sailing

Boat tours

Kayaking

Wildlife and game drive

Fishing

Jet skiing

Mountain climbing

Theme parks

Scuba diving

Windsurfing

Surf lessons

Motor boating

Skydiving

Snorkeling

Health/beauty spa

Ziplining

Sauna

Spa services

Scooter/moped rentals

Outdoor pool

Private picnics

Bicycle rentals

Hot springs

Health club

Hot tub

Bike storage

Steam room

Bicycle tour information

Bike parking

Yoga classes

General

Coworking space

Front-desk safe

Water dispenser

Spanish

English

Vegetarian dining options

Vegan dining options

At least 80% lighting from LEDs

Books

Reusable cups only

Water dispenser

Biodegradable drinking straws

Locally-owned & organized tours & activities

Double-glazed windows

No plastic drinking straws

No plastic water bottles

Communal living room

Designated smoking areas

No plastic soda bottles

No plastic coffee stirrers

Couples dining

Comprehensive food waste policy

Mosquito nets

Reusable tableware only

Humane treatment of captive wild animals

Comprehensive recycling policy

Romance packages available

Biodegradable coffee stirrers

Guest Services

Outdoor pool

Laundry facilities

Snack bar/deli

Concierge services

Daily housekeeping

Wedding services

Porter/bellhop

Turndown service

Tour/ticket assistance

Change of towels (on request)

Dry cleaning service

Front desk (limited hours)

Laundry facilities

Change of bedsheets (on request)

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Outdoors

Outdoor furniture

Garden

Firepit

Terrace

Pool sun loungers

Free pool cabanas

Nature reserve

Furnished patio

Fenced yard

Spa

Hydrotherapy

Body wraps

Massage - deep-tissue

Outdoor treatment areas

3 treatment rooms

Massage - sports

Reflexology

Detox wraps

Massage - Swedish

Hot springs water temperature (Fahrenheit) - 104

Aromatherapy

Massage - Thai

Couples treatment room(s)

Turkish bath/hammam

Massage/treatment rooms

Body treatments

Hot springs

Hot springs open from 8:00 AM - 9:30 PM

Massage - hot stone

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in fee: mxn 20 early check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon late check-out fee: mxn 20 late check-out subject to availability

Child Policy

Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Airport shuttle fee: mxn 120 per vehicle (roundtrip, maximum occupancy 6) pet fee: mxn 55 per pet (varies based on length of stay) service animals are exempt from fees early check-in fee: mxn 20 (subject to availability) late check-out fee: mxn 20 (subject to availability) hosted evening meal: mxn 800 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total pets food and water bowls are available pets allowed for an extra charge of mxn 55 per pet (varies based on length of stay) pets cannot be left unattended service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system and eco-friendly cleaning products

Reviews

Peter

Aug 14, 2025 12:16:12 AM

Review Score: 10

Summary: Overall, there are likely not enough words to describe our stay at Muare Tulum. If you’re looking for a peaceful, tranquil stay, you will find it here. The rooms were stunning, from the design to the comfort level. It was similar to having your own private oasis, and we enjoyed whenever we returned from an excursion. Enjoyed the onsite restaurant, and had numerous meals there. The included breakfast was perfect, and there were additional options available for those with a more picky palate. Overall, the staff were above par. Special shoutout to Mauricio at the bar, who I enjoyed interacting with daily and his recommendations for places to visit in the Tulum. All staff were great and made the experience incredibly enjoyable. Would certainly stay here again in any future trips. Only commentary, and this probably applies to Tulum in general, is the high rate of taxi’s and shuttle options. The hotel was helpful in securing a private transfer from the airport which, as a first timer, was appreciated. Taxis charge fixed rates to most Tulum sites, so for myself, I likely will look to rent a car next time to ensure I have more options to explore as necessary. Again, not a reflection of the hotel in any way shape or form, but a general comment to navigating around Tulum.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Triple Room (Moon) Room Size: 753 square feet m² 2 King Bed and Large Twin Sofa Bed	General Number of living rooms 0, Square feet - 753, Location - ground floor, Minibar, Number of bedrooms - 0, Square meters - 70, Garden view, Courtyard view, Swim-up room access (shared pool), Bed count minimum 2, Ping - 21, Bed count maximum 2
Luxury Triple Room Room Size: 861 square feet m² 2 King Bed and Large Twin Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Ping - 24, Swim-up room access (shared pool), Square feet - 861, Minibar (stocked, free items), Location - ground floor, Square meters - 80, Free bottled water, Garden view, Courtyard view, Bed count minimum 2, Bed count maximum 2
Standard Triple Room Room Size: 646 square feet m² 2 King Bed and Large Twin Sofa Bed	General Square feet - 646, Number of living rooms 0, Location - ground floor, Minibar, Number of bedrooms - 0, Square meters - 60, Ping - 18, Garden view, Courtyard view, Swim-up room access (shared pool), Bed count minimum 2, Bed count maximum 2
Junior Triple Room (Muaré) Room Size: 861 square feet m² 2 King Bed and Large Twin Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Sofa bed, Ping - 24, Swim-up room access (shared pool), Square feet - 861, Extra bed count 1, Minibar (stocked, free items), Location - ground floor, Square meters - 80, Free bottled water, Garden view, Courtyard view, Bed count minimum 2, Bed count maximum 2