Is this LA JOYA DE BACALAR pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the LA JOYA DE BACALAR have a swimming pool?

No, this LA JOYA DE BACALAR does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in LA JOYA DE BACALAR?

Best-rates for the LA JOYA DE BACALAR starts from $90 per night with includes Ocean View, Accessibility, Bar, Child Friendly, Laundry, Security/Safety, Bedding/Linens, Spa, Toiletries, Guest Services, Kitchen, Air Conditioner, View, Wheelchair Accessible, Balcony/Terrace, Entertainment, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is LA JOYA DE BACALAR a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the LA JOYA DE BACALAR wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the LA JOYA DE BACALAR is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the LA JOYA DE BACALAR?

Based on the information reported by the owner or manager, the LA JOYA DE BACALAR indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for LA JOYA DE BACALAR?

Based on the information reported by the owner or manager, details for the cancellation policy for the LA JOYA DE BACALAR are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

LA JOYA DE BACALAR | Hotel in Bacalar

8.2 (22 Reviews) | 1 Bathroom

Hotel in Bacalar

Sun and fun on the beach, near Laguna Bacalar Ecological Park
Spa services, concierge services, and a 24-hour front desk are available at this smoke-free capsule hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and a garden.
LA JOYA DE BACALAR offers 4 air-conditioned accommodations with free minibar items and espresso makers. Accommodations are furnished with king sofa beds. Pillowtop beds feature down comforters. 55-inch Smart televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottled water and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested.

Amenities

Air Conditioner

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Bedding/Linens

Spa

Bar

Toiletries

Guest Services

Entertainment

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Soap

Towels

Toilet paper

Free toiletries

Private bathroom

Bedroom

Down comforter

Hypo-allergenic bedding

Pillow-top mattress

King sofa bed

Air conditioning

Bed sheets

Rollaway/extra beds (surcharge)

Window screens

Iron/ironing board (on request)

Breakfast

Local meal delivery service

Espresso maker

Griddle

Cleaning supplies

Free bottled water

Free minibar

Parking

Free offsite parking within 16 ft

Wheelchair-accessible van parking available

Accessibility

Front entrance ramp

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

Wheelchair-accessible pool

Accessible bathtub

Well-lit path to entrance

Wheelchair-accessible van parking

Valet for wheelchair-equipped vehicle

Pool access ramp on site

Stair-free path to entrance

Activities

Spa services

Entertainment

55-inch Smart TV

Cable channels

General

French

Italian

Spanish

English

Smoke-free property

Beach towels

Guest Services

Rollaway/extra beds (surcharge)

Sofa bed

Concierge services

Tour/ticket assistance

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Outdoors

Outdoor furniture

Garden

Terrace

Dock

Beachfront location

Outdoor entertainment area

Spa

Massage - on the beach

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before 1:00 pm

Child Policy

Children are welcome. rollaway/extra beds are available for mxn 500 per night. cribs (infant beds) are not available.

Payment Policy

Rollaway bed fee: mxn 500 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts cash

Reviews

Chad

Aug 3, 2025 05:51:56 AM

Review Score: 6

Summary: The property was definitely not what I expected, Location was nice and it was right on the water, but there is absolutely no view one tiny window. There were holes in the doors only one pillow. Even though it was on the water, the decking, etc., was not in good condition. It was hard to find there’s no name on the door out front.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Quadruple Room, Lagoon View Room Size: 215.3 square feet m² 2 King Bed and Double Sofa Bed	General In-room massage available, Number of living rooms 0, Ping - 6.0, Number of bedrooms - 0, Kitchenette, Lagoon view, Microwave, Laptop-friendly workspace, Extra bed count 2, Square feet - 215.3, Separate dining area, Square meters - 20, Furnished patio, Separate bathtub and shower, Oven, Refrigerator, Bed count minimum 2, Bed count maximum 2
Basic Room Room Size: 129.2 square feet m² 1 Queen Bed	General Number of living rooms 0, Mini-fridge, Ping - 3.6, Number of bedrooms - 0, Shower only, Laptop-friendly workspace, Square feet - 129.2, Rainfall showerhead, Bed count minimum 1, Square meters - 12, Bed count maximum 1, Extra bed count 2
Deluxe Double Room, Lagoon View Room Size: 193.8 square feet m² 1 King Bed	General In-room massage available, Number of living rooms 0, Ping - 5.4, Number of bedrooms - 0, Lagoon view, Square meters - 18, Laptop-friendly workspace, Extra bed count 2, Mini-fridge, Deep soaking bathtub, Separate bathtub and shower, Desk, Bed count minimum 1, Square feet - 193.8, Bed count maximum 1, Furnished balcony