Na Balam Hotel | Hotel in Isla Mujeres

| 8.2 (400 Reviews) |  4 Bathrooms  15 Guests
Centro - Supmza 001 Hotel | Na Balam Hotel

Hotel in Centro - Supmza 001, Isla Mujeres

Surrounded by tropical gardens, on the small island of Isla Mujeres, only minutes from Cancun, this hotel is located on one of the best beaches in the Caribbean. Na Balam, Mayan for The House of the Jaguar features an outdoor pool and shady palm trees with hammocks. Guests can attend of the hotel's yoga classes, then relax with a massage. Oceanvs Beach Club & Restaurant at Na Balam serves Mayan and vegetarian cuisine. Visitors can also enjoy a drink with a Mexican snack while watching the sunset at the beachfront Palapa Bar.

Na Balam Hotel is located in Isla Mujeres.

This 14 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Bar, Air Conditioner, and several others. This is a 4 star rated property and has over 400 reviews with the average score of 8.2 . Coming to Isla Mujeres and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 14 Bedrooms Hotel if you want to learn more about this place in Isla Mujeres. These details are authentic, as they are provided by our partner, booking.com.

This Na Balam Hotel in Isla Mujeres is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Na Balam Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet

Facility Overview

Breakfast
  • Fruit
  • Bar
  • Restaurant
  • Wine/Champagne
Parking
  • Street parking
  • Free parking
  • Parking
  • Accessible parking
Activities
  • Snorkeling
  • Diving
  • Fishing
General
  • Family rooms
  • Smoke-free property
  • Non-smoking rooms
  • Air conditioning
  • Safe
Guest Services
  • Airport shuttle
  • Shuttle service (additional charge)
  • Daily housekeeping
  • Shuttle service
  • Airport shuttle (additional charge)
  • Tour desk
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor pool
  • Outdoor pool (year-round)
  • Garden
  • Outdoor furniture
Security/Safety
  • Key access
  • Smoke alarms
  • CCTV outside property
  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Face masks for guests available
  • Cashless payment available
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Mobile app for room service
Spa
  • Swimming pool
  • Beach umbrellas
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Upon check-in photo identification and credit card are required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges.

Reviews

Value for money:
8.01
Location:
9.28
Staff:
9.12
Facilities:
8.25
Comfort:
8.7
Cleanliness:
8.6
Susan
Aug 22, 2025 07:00:00 AM
Review Score:   9
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Location L
See All Reviews

Room Arrangement

Room Info Facilities
Standard Poolside with Two Double Beds
Room Type: Double
Room Size: 56 m2
2 Full bed(s) Bed
Standard Poolside with Two Double Beds

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Conditioner, Toilet, Towels

General

Private entrance, Tile/Marble floor, Trash cans, Key access, Air conditioning, Safe, Fan, Smoke Alarm

Media & Technology

Flat-screen TV, TV

Outdoors

Balcony, Terrace

Living Area

Sitting area

Bedroom

Linens, Wardrobe or closet

View

Garden view, Pool view

Accessibility

Upper floors accessible by stairs only

Food & Drink

Bottle of water
Poolside Suite
Room Type: Suite
Room Size: 68 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Conditioner, Toilet, Towels

General

Private entrance, Tile/Marble floor, Trash cans, Key access, Air conditioning, Safe, Fan, Smoke Alarm

Media & Technology

Flat-screen TV, TV

Living Area

Sitting area

Bedroom

Linens, Wardrobe or closet

View

Garden view, Pool view

Outdoors

Terrace

Accessibility

Upper floors accessible by stairs only

Food & Drink

Bottle of water
Two-Bedroom Suite
Room Type: Suite
Room Size: 104 m2
1 King bed(s) Bed
1 King bed(s) Bed

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Additional bathroom, Conditioner, Toilet, Towels

General

Private entrance, Tile/Marble floor, Trash cans, Key access, Air conditioning, Safe, Fan, Smoke Alarm

Media & Technology

Flat-screen TV, TV

Kitchen

Dining table, Kitchenware, Refrigerator, Kitchenette

Living Area

Sitting area, Sofa

Bedroom

Linens, Wardrobe or closet

Food & Drink

Bottle of water

View

Inner courtyard view
Check Hotel Availability
Nightly rates from:
USD $247
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