Terasu Riviera Maya Hotel & Spa, en Xcaret | Hotel in Playa del Carmen

| 9.4 (159 Reviews) |  1 Bathroom
Xcaret Hotel | Terasu Riviera Maya Hotel & Spa, en Xcaret

Hotel in Xcaret, Playa del Carmen

Hotel with free breakfast, 6-minute walk to Xenses Park
Along with an outdoor pool, this hotel has a restaurant and coffee/tea in a common area. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include spa services, free use of bicycles, and concierge services.
Change of towels is available on request.
Terasu Riviera Maya Hotel & Spa, en Xcaret offers 9 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature down comforters and premium bedding. 52-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Pool
Designated Smoking Area
TV
View
Ocean View
Balcony/Terrace
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Soap
  • Towels
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Free toiletries
  • Hair dryer
Bedroom
  • Blackout drapes/curtains
  • Down comforter
  • Premium bedding
  • Air conditioning
  • Bed sheets
  • Laptop-friendly workspace
  • Window screens
  • Iron/ironing board
  • Desk
  • LED light bulbs
  • Safe
Breakfast
  • Free continental breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • Hosted evening meal available daily for a fee of MXN 0.0
  • Coffee/tea in common area(s)
  • Espresso maker
  • Microwave
  • Minibar
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free offsite parking within 3 ft
  • Street parking available
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Well-lit path to entrance
  • Upper floors accessible by stairs only
  • Smooth flooring in room
Activities
  • Theme parks
  • Hiking/biking trails
  • Free bicycle rentals
  • Outdoor pool
  • Yoga classes
  • Spa services
Entertainment
  • Netflix
  • Digital channels
  • Streaming services
  • 52-inch Smart TV
General
  • Water dispenser
  • Spanish
  • English
  • At least 80% of food locally-sourced
  • At least 80% lighting from LEDs
  • Mosquito nets
  • Water dispenser
  • Designated smoking areas
  • At least 80% organic food
  • Vegetarian dining options
  • Beach towels
Guest Services
  • Microwave
  • Outdoor pool
  • Concierge services
  • Daily housekeeping
  • Porter/bellhop
  • Change of towels (on request)
  • Front desk (limited hours)
  • Change of bedsheets (on request)
  • Luggage storage
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Garden
  • Outdoor furniture
  • Balcony
Spa
  • Massages

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome.
Payment Policy
Airport shuttle fee: mxn 2300 per vehicle (roundtrip, maximum occupancy 4) airport shuttle fee per child: mxn 2300 (roundtrip), (up to 17 years old) hosted evening meal: mxn 0.0 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Michele
Nov 7, 2025 08:14:48 PM
Review Score:   10
Summary: Amazing!! Rooms were clean, modern, and super comfy. The shower had a rainfall shower head and the water was nice and hot. But most of all, the staff were spectacular! We were greeted immediately and helped with our luggage and even better…. Fanny at reception allowed us to feed bananas to the wild monkeys around the property! Which if you’ve only seen monkeys in a zoo you will understand how special that experience would be. Definitely would stay again!
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room, 1 King Bed, Balcony
Room Size: 312 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Balcony

General

Number of living rooms 0, Ping - 9, Number of bedrooms - 1, Square meters - 29, Square feet - 312, Number of bathrooms - 1, Private bathroom, Pool view, No rollaway/extra beds, No cribs (infant beds), Garden view, Balcony, Bed count minimum 1, Bed count maximum 1
Superior Suite, 1 King Bed with Sofa bed, Balcony
Room Size: 495 square feet m2
2 King Bed and Double Sofa Bed
Superior Suite, 1 King Bed with Sofa bed, Balcony

General

Number of bedrooms - 1, Square feet - 495, Sofa bed, Ping - 14, Square meters - 46, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 1, Private bathroom, Pool view, No rollaway/extra beds, No cribs (infant beds), Garden view, Balcony, Bed count minimum 2, Bed count maximum 2
Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View
Room Size: 667 square feet m2
2 Queen Bed and Double Sofa Bed
Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View

General

Square feet - 667, Number of bedrooms - 1, Sofa bed, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 1, Ping - 19, Square meters - 62, Private bathroom, Pool view, No rollaway/extra beds, No cribs (infant beds), Garden view, Balcony, Bed count minimum 2, Bed count maximum 2
Elite Room, 1 King Bed, Balcony, Tower
Room Size: 312 square feet m2
1 King Bed
Elite Room, 1 King Bed, Balcony, Tower

General

Number of living rooms 0, Ping - 9, Number of bedrooms - 1, Square meters - 29, Square feet - 312, Number of bathrooms - 1, Private bathroom, Pool view, No rollaway/extra beds, No cribs (infant beds), Garden view, Balcony, Bed count minimum 1, Bed count maximum 1
Elite Room, 1 Queen Bed, Balcony, Tower
Room Size: 291 square feet m2
1 Queen Bed
Elite Room, 1 Queen Bed, Balcony, Tower

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 1, Square meters - 27, Number of bathrooms - 1, Private bathroom, Pool view, No rollaway/extra beds, Square feet - 291, No cribs (infant beds), Garden view, Balcony, Bed count minimum 1, Bed count maximum 1
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