Is this Etéreo, Auberge Collection pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Etéreo, Auberge Collection?

Check-in time for Etéreo, Auberge Collection starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Etéreo, Auberge Collection have a swimming pool?

Yes, this Etéreo, Auberge Collection has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Etéreo, Auberge Collection?

Best-rates for the Etéreo, Auberge Collection starts from $949 per night with includes Business Services, Sports/Activities, Fireplace/Heating, Air Conditioner, Parking, Private Beach, Oceanfront, Transportation/Shuttle, Bar, Internet, Balcony/Terrace, Wellness Facilities, Guest Services, Entertainment, Hot Tub, Pet Friendly, View, Security/Safety, Breakfast, Child Friendly, Laundry, Pool, Ocean View, Accessibility, Spa, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Etéreo, Auberge Collection a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Etéreo, Auberge Collection wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Etéreo, Auberge Collection has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Etéreo, Auberge Collection?

Based on the information reported by the owner or manager, the Etéreo, Auberge Collection indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Etéreo, Auberge Collection?

Based on the information reported by the owner or manager, details for the cancellation policy for the Etéreo, Auberge Collection are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Etéreo, Auberge Collection | Hotel in Playa del Carmen

| 9.2 (5 Reviews) | Pet Friendly 19 Bathrooms 58 Guests

Villa Juarez Hotel | Etéreo, Auberge Collection

Hotel in Villa Juarez, Playa del Carmen

Located in Playa del Carmen, a 2-minute walk from Playa Virgen, Etéreo, Auberge Collection has accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. With a private beach area, the property also has a terrace, as well as a bar. The property provides a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. All rooms will provide guests with a minibar. Breakfast is available, and includes à la carte, American and gluten-free options. At the hotel you'll find a restaurant serving Japanese, Mexican and Peruvian cuisine. Vegetarian, dairy-free and halal options can also be requested. Etéreo, Auberge Collection offers 5-star accommodations with a hot tub. ADO International Bus Station is 12 miles from the accommodation, while Playa del Carmen Maritime Terminal is 13 miles from the property. Cancún International Airport is 27 miles away.

Etéreo, Auberge Collection is located in Playa del Carmen.

This 73 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Guest Services, Entertainment, and several others. This is a 5 star rated property and has over 5 reviews with the average score of 9.2 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 73 Bedrooms Hotel if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Etéreo, Auberge Collection in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Etéreo, Auberge Collection”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Private Beach

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Coffee house on site

Breakfast in the room

Wine/Champagne

Special diet meals (on request)

Restaurant

Kids' meals

Parking

Private Parking

Free parking

Parking on site

Parking

Activities

Personal trainer

Fitness center

Private beach area

Head massage

Themed dinners

Spa facilities

Locker rooms

Beach

Hot tub/Jacuzzi

Fitness

Spa lounge/Relaxation area

Tour or class about local culture

Back massage

Cooking class

Sauna

Spa/Wellness packages

Massage

Walking tours

Tennis equipment

Full-body massage

Beachfront

Steam room

Tennis court

Foot massage

Fitness classes

Water sports facilities on site

Kids' club

Temporary art galleries

Couples' massage

Neck massage

Diving

Snorkeling

Yoga classes

Hand massage

General

Convenience store on site

Pet friendly

Non-smoking rooms

Safe

Wifi in all areas

Elevator

Family rooms

Smoke-free property

Air conditioning

Guest Services

Daily housekeeping

Express check-in/out

Laundry

Airport shuttle (additional charge)

Shuttle service

Concierge

Pet bowls

Tour desk

Airport shuttle

Room service

24-hour front desk

Babysitting/Child services

Private check-in/out

Baggage storage

ATM on site

Car rental

Dry cleaning

Meeting/Banquet facilities

Shuttle service (additional charge)

Invoice provided

Internet

Internet

Free Wifi

Wifi

Outdoors

Outdoor pool

Sun deck

Outdoor fireplace

Terrace

Garden

Outdoor furniture

Outdoor pool (year-round)

Security/Safety

CCTV in common areas

Fire extinguishers

Smoke alarms

Security alarm

24-hour security

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Food can be delivered to guest accommodation

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

First aid kits available

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

Access to healthcare professionals

Staff follow all safety protocols as directed by local authorities

Mobile app for room service

Cashless payment available

Spa

Beach umbrellas

Swimming pool

Pool bar

Infinity pool

Pool with view

Beach chairs/Loungers

Policies

Check-in

The minimum age for check-in is 18

Pet Policy

Pets are allowed and charges may apply.

Reviews

Value for money:

6.88

Location:

9.38

Staff:

8.75

Facilities:

Comfort:

9.38

Cleanliness:

petronille

Dec 21, 2024 08:00:00 AM

Review Score: 10

France

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Brand new amenities. Super comfortable rooms. Each space is beautifully designed. The family pool is great. Staff were absolutely adorable with us and so welcoming everywhere: pool staff, restaurant staff, welcome team…Absolutely Delicious food. We loved having a dedicated “guia” taking care of us; Itza was super professional and friendly. She would help us having our kids food pre-ordered and ready for them at diner time.

Negative: Our room was on the ground floor opposite the lift and a back of house/storage room. Each morning at 6am the cleaning team was accessing this room and talking very loudly.

Summary: This is a great family friendly luxury hotel. We loved our stay and would love to go back.

See All Reviews

Room Arrangement

Room Info	Facilities
Mangrove Studio with Plunge Pool Room Type: Triple Room Size: 81 m² 1 King bed(s) Bed	Food & Drink Minibar General Air conditioning Bathroom Free toiletries, Bathrobe Bedroom Childrens' cribs
Mangrove Studio with Plunge Pool - 2 Queens Room Type: Quad Room Size: 81 m² 2 Queen bed(s) Bed	Food & Drink Minibar General Air conditioning Bathroom Free toiletries, Bathrobe Bedroom Childrens' cribs
Ocean Studio Room Type: Triple Room Size: 81 m² 1 King bed(s) Bed	Food & Drink Minibar General Air conditioning Bathroom Free toiletries, Bathrobe Bedroom Childrens' cribs
Ocean Studio - 2 Queens Room Type: Quad Room Size: 81 m² 2 Queen bed(s) Bed	Food & Drink Minibar General Air conditioning Bathroom Free toiletries, Bathrobe Bedroom Childrens' cribs
Ocean Studio with Plunge Pool Room Type: Triple Room Size: 81 m² 1 King bed(s) Bed	Food & Drink Minibar General Air conditioning Bathroom Free toiletries, Bathrobe Bedroom Childrens' cribs
Ocean Studio with Sky Deck and Plunge Pool Room Type: Triple Room Size: 139 m² 1 King bed(s) Bed	Food & Drink Minibar General Air conditioning Bathroom Free toiletries, Bathrobe Bedroom Childrens' cribs
Ocean Suite with Plunge Pool Room Type: Suite Room Size: 128 m² 1 Sofa bed Bed 1 King bed(s) Bed	Food & Drink Minibar General Air conditioning Bathroom Private bathroom, Free toiletries, Bathrobe Bedroom Childrens' cribs
Ocean Suite with Sky Deck and Plunge Pool Room Type: Suite Room Size: 193 m² 1 Sofa bed Bed 1 King bed(s) Bed	Food & Drink Minibar General Air conditioning Bathroom Private bathroom, Free toiletries, Bathrobe Bedroom Childrens' cribs
One Bedroom Ocean & Sunset Suite with Plunge Pool Room Type: Suite Room Size: 153 m² 1 King bed(s) Bed	Food & Drink Minibar General Air conditioning Bathroom Free toiletries, Bathrobe Bedroom Childrens' cribs
Two-Bedroom Ocean Veranda Duplex with Plunge Pool Room Type: Apartment Room Size: 283 m² 1 King bed(s) Bed 2 Queen bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar General Air conditioning Bathroom Private bathroom, Free toiletries, Bathrobe Bedroom Childrens' cribs
Two Bedroom Ocean Penthouse with Plunge Pool - 1 King and 2 Queens Room Type: Apartment Room Size: 283 m² 1 King bed(s) Bed 1 Sofa bed Bed 2 Queen bed(s) Bed	Food & Drink Minibar General Air conditioning Bathroom Private bathroom, Free toiletries, Bathrobe Bedroom Childrens' cribs
Two Bedroom Ocean & Sunset Suite with Plunge Pool Room Type: Suite Room Size: 235 m² 1 King bed(s) Bed 2 Queen bed(s) Bed	Food & Drink Minibar General Air conditioning Bathroom Free toiletries, Bathrobe Bedroom Childrens' cribs
Three Bedroom Ocean Penthouse with Plunge Pool Room Type: Suite Room Size: 365 m² 1 King bed(s) Bed 1 King bed(s) Bed 2 Queen bed(s) Bed	Food & Drink Minibar General Air conditioning Bathroom Private bathroom, Free toiletries, Bathrobe Bedroom Childrens' cribs
Three-Bedroom Ocean Veranda Duplex with Plunge Pool Room Type: Apartment Room Size: 365 m² 1 King bed(s) Bed 1 King bed(s) Bed 2 Queen bed(s) Bed	Food & Drink Minibar General Air conditioning Bathroom Private bathroom, Free toiletries, Bathrobe

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Hotel in Villa Juarez, Playa del Carmen

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