Palmaïa The House of AïA All Inclusive Wellness Resort | Resort in Playa del Carmen

| 9.6 (225 Reviews) |  11 Bathrooms  30 Guests
Playacar Zona Hotelera Resort | Palmaïa The House of AïA All Inclusive Wellness Resort

Resort in Playacar Zona Hotelera, Playa del Carmen

Offering amazing views of the Caribbean Sea, Palmaïa – The House of AïA is a luxury all-inclusive resort that features large outdoor pools, a wonderful spa and beauty center, 5 à la carte restaurants and beautiful suites with private terraces. Its privileged location between the sea and the jungle allows guests to relax and reconnect with nature. In addition, Palmaïa The House of AïA Wellness Resort at Riviera Maya offers wellness programs and personal growth practices such as yoga classes, meditation, cacao ceremonies and sound therapies. It also has a 24-hour fitness center. The spacious suites of this holistic resort have air conditioning, free WiFi, mini-bar, a Nespresso coffee machine, a seating area with a sofa and flat-screen TV and eco-friendly amenities. Concierge services are available 24/7, as well as gourmet room service. For families, Palmaïa operates a holistic fun children's activities program led by certified Waldorf Educators. Also, the resort has 4 specialty restaurants and a food truck, which offer plant-based menus and serve high-quality ingredients. The spa has a natural cenote and a temazcal. Treatments include massages and healing therapies. Palmaïa The House of AïA Wellness Resort at Riviera Maya is located 3.1 mi away from Playa del Carmen’s downtown. Cancun International Airport is 40 minutes drive from the accommodations, and the property offers a paid airport shuttle service.

Palmaïa The House of AïA All Inclusive Wellness Resort is located in Playa del Carmen.

This 166 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Wheelchair Accessible, Transportation/Shuttle, and several others. This is a 5 star rated property and has over 225 reviews with the average score of 9.6 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 166 Bedrooms Resort if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Palmaïa The House of AïA All Inclusive Wellness Resort in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Palmaïa The House of AïA All Inclusive Wellness Resort”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Fruit
  • Coffee house on site
  • Snack bar
  • Bar
  • Special diet meals (on request)
  • Breakfast in the room
  • Wine/Champagne
Parking
  • Parking
  • Private Parking
  • Parking on site
  • Accessible parking
  • Free parking
Activities
  • Spa/Wellness packages
  • Body wrap
  • Pedicure
  • Fitness center
  • Hairstyling
  • Facial treatments
  • Body scrub
  • Hair treatments
  • Manicure
  • Beachfront
  • Playground
  • Body treatments
  • Fitness
  • Haircut
  • Kids' club
  • Full-body massage
  • Private beach area
  • Yoga classes
  • Spa facilities
  • Live music/Performance
  • Spa
  • Foot bath
  • Beach
  • Snorkeling
  • Hair coloring
  • Makeup services
  • Couples' massage
  • Massage
  • Locker rooms
  • Beauty services
  • Spa lounge/Relaxation area
Entertainment
  • Baby safety gates
General
  • Air conditioning
  • Non-smoking rooms
  • Facilities for disabled guests
  • Elevator
  • Family rooms
  • Safe
  • Wifi in all areas
  • Soundproof rooms
Guest Services
  • ATM on site
  • Airport shuttle (additional charge)
  • Ironing service
  • Meeting/Banquet facilities
  • Valet parking
  • Dry cleaning
  • Suit press
  • Airport shuttle
  • 24-hour front desk
  • Babysitting/Child services
  • Express check-in/out
  • Concierge
  • Shuttle service
  • Room service
  • Baggage storage
  • Car rental
  • Tour desk
  • Shuttle service (additional charge)
  • Hair/Beauty salon
  • Currency exchange
  • Daily housekeeping
  • Laundry
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Outdoor furniture
  • Terrace
  • Outdoor pool (year-round)
  • Sun deck
Security/Safety
  • Key card access
  • 24-hour security
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Pool bar
  • Beach chairs/Loungers
  • Kids' pool
  • Infinity pool
  • Swimming pool
  • Beach umbrellas
  • Pool with view
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Please note : groups policy, when booking 6 rooms or more, different policies and additional supplements may apply. the property will contact you and provide more details or contact the property directly with the contact details provided in your confirmation, in palmaïa - the house of aïa, guests have the option to take antigen or pcr covid-19 tests at their own expense, directly on the resort without having to leave the grounds, all products from the boutique, spa treatments, and beauty salon services are subject to an additional cost.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.59
Location:
9.62
Staff:
9.36
Facilities:
9.54
Comfort:
9.75
Cleanliness:
9.73
Paula
Dec 4, 2025 08:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Family Master Suite
Room Type: Twin/Double
Room Size: 66 m2
1 King bed(s) Bed
1 Bunk bed Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Air conditioning, Iron, Tile/Marble floor, Soundproof, Ironing facilities, Fan, Smoke Alarm, Safe

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Outdoors

Balcony, Outdoor furniture, Terrace

View

Landmark view, View

Bedroom

Wardrobe or closet, Linens

Kitchen

Coffee machine

Accessibility

Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow

Exclusive services

Concierge services
Family King Suite
Room Type: Suite
Room Size: 50 m2
1 Bunk bed Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Body soap, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Air conditioning, Iron, Tile/Marble floor, Soundproof, Ironing facilities, Fan, Smoke Alarm, Safe

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Outdoors

Balcony, Outdoor furniture, Terrace

View

Landmark view, View

Bedroom

Wardrobe or closet, Linens

Kitchen

Coffee machine

Accessibility

Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow

Exclusive services

Concierge services
King Suite with Bathtub
Room Type: Double
Room Size: 50 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Air conditioning, Iron, Tile/Marble floor, Soundproof, Ironing facilities, Fan, Smoke Alarm, Safe

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Outdoors

Balcony, Outdoor furniture, Terrace

View

Landmark view, View

Bedroom

Wardrobe or closet, Linens

Kitchen

Coffee machine

Accessibility

Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow

Exclusive services

Concierge services
Queen Suite
Room Type: Double
Room Size: 50 m2
2 Full bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Body soap, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Air conditioning, Iron, Tile/Marble floor, Soundproof, Ironing facilities, Fan, Smoke Alarm, Safe

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Outdoors

Balcony, Outdoor furniture, Terrace

View

Landmark view, View

Bedroom

Wardrobe or closet, Linens

Kitchen

Coffee machine

Accessibility

Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow

Exclusive services

Concierge services
King Suite
Room Type: Double
Room Size: 50 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Body soap, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Air conditioning, Iron, Tile/Marble floor, Soundproof, Ironing facilities, Fan, Smoke Alarm, Safe

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Outdoors

Balcony, Outdoor furniture, Terrace

View

Landmark view, View

Bedroom

Wardrobe or closet, Linens

Kitchen

Coffee machine

Accessibility

Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow

Exclusive services

Concierge services
King Suite Ocean View
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Body soap, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Air conditioning, Iron, Tile/Marble floor, Soundproof, Ironing facilities, Fan, Smoke Alarm, Safe

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Outdoors

Balcony, Outdoor furniture, Terrace

View

Landmark view, View, Sea view

Bedroom

Wardrobe or closet, Linens

Kitchen

Coffee machine

Accessibility

Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow

Exclusive services

Concierge services
Family King Suite Ocean View
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed
1 Bunk bed Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Body soap, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Air conditioning, Iron, Tile/Marble floor, Soundproof, Ironing facilities, Fan, Smoke Alarm, Safe

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Outdoors

Balcony, Outdoor furniture, Terrace

View

Landmark view, View, Sea view

Bedroom

Wardrobe or closet, Linens

Kitchen

Coffee machine

Accessibility

Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow

Exclusive services

Concierge services
King Suite with Bathtub Ocean View
Room Type: Studio
Room Size: 50 m2
1 King bed(s) Bed
King Suite with Bathtub Ocean View

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Air conditioning, Iron, Tile/Marble floor, Soundproof, Ironing facilities, Fan, Smoke Alarm, Safe

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Outdoors

Balcony, Outdoor furniture, Terrace

View

Landmark view, View, Sea view

Bedroom

Wardrobe or closet, Linens

Kitchen

Coffee machine

Accessibility

Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow

Exclusive services

Concierge services
Queen Suite Ocean View
Room Type: Suite
Room Size: 50 m2
2 Full bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Body soap, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Air conditioning, Iron, Tile/Marble floor, Soundproof, Ironing facilities, Fan, Smoke Alarm, Safe

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Outdoors

Balcony, Outdoor furniture, Terrace

View

Landmark view, View, Sea view

Bedroom

Wardrobe or closet, Linens

Kitchen

Coffee machine

Accessibility

Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow

Exclusive services

Concierge services
Family Master Suite Ocean View
Room Type: Suite
Room Size: 66 m2
1 King bed(s) Bed
1 Bunk bed Bed
Family Master Suite Ocean View

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Air conditioning, Iron, Tile/Marble floor, Soundproof, Ironing facilities, Fan, Smoke Alarm, Safe

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Outdoors

Balcony, Outdoor furniture, Terrace

View

Landmark view, View, Sea view

Bedroom

Wardrobe or closet, Linens

Kitchen

Coffee machine

Accessibility

Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow

Exclusive services

Concierge services
Check Resort Availability
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USD US $1,006
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