Is this Punta Sam resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Punta Sam resort have a swimming pool?

Yes, this Punta Sam resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Punta Sam resort?

Best-rates for the Punta Sam resort starts from $475 per night with includes Balcony/Terrace, Accessibility, Spa, Restaurant, Bar, Guest Services, Hot Tub, Pool, Child Friendly, Internet, Kitchen, Laundry, Wellness Facilities, Business Services, Sports/Activities, Bedding/Linens, Entertainment, Designated Smoking Area, Parking, View, Wheelchair Accessible, Ocean View, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Punta Sam resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Punta Sam resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Punta Sam resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Punta Sam resort?

Based on the information reported by the owner or manager, the Punta Sam resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Punta Sam resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Punta Sam resort are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

SLS Playa Mujeres – ALL Inclusive Collection | Resort in Punta Sam

| 9.0 (729 Reviews) | 1 Bathroom

Punta Sam Resort | SLS Playa Mujeres – ALL Inclusive Collection

Resort in Punta Sam

Beachfront property with 18 restaurants and 3 outdoor pools
Catch some rays on SLS Playa Mujeres – ALL Inclusive Collection's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 18 restaurants.
SLS Playa Mujeres – ALL Inclusive Collection offers 498 air-conditioned accommodations with free minibar items and espresso makers. Beds feature premium bedding. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, hair dryers, and children's slippers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

A private beach and a marina are featured at the property. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Soap

Towels

Rainfall showerhead

Shower

Toilet paper

Hair dryer

Bedroom

Blackout drapes/curtains

Premium bedding

Air conditioning

Bed sheets

Free cribs/infant beds

Laptop-friendly workspace

In-room massage

Electrical adapters/chargers

Desk chair

Local maps

Mobile key entry

Guidebooks/recommendations

Turndown service

Window screens

Children's slippers

Slippers

Iron/ironing board

Desk

Phone

Connecting rooms available

Safe

Breakfast

3 beach bars, 2 poolside bars, 5 bars/lounges and 1 swim-up bar

Coffee/tea in common area(s)

24-hour room service

18 restaurants and 3 coffee shops

Espresso maker

Free bottled water

Coffee/tea maker

Champagne service

Free minibar

Parking

Wheelchair-accessible parking available

Free secured self parking on site

Accessibility

Elevator

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator door width (inches): 36

Smooth flooring in room

Wheelchair-accessible parking

5 on-site accessible parking spaces

Activities

Ecotours

Sailing

Skydiving

Boat tours

Water skiing

Parasailing

Fishing

Jet skiing

Windsurfing

Hiking/biking trails

Scuba diving

Surf lessons

Motor boating

Horse riding

Adjacent to a golf course

Full-service spa

Sauna

Air hockey

Evening entertainment

24-hour fitness center

Bodyboards on site

Lifeguards on site

Fitness classes

Nightclub

Basketball

2 hot tubs

Concerts/live shows

Paddleboards on site

Yoga classes

Snorkeling

3 outdoor pools

Surfing/body boarding

Arcade/game room

Table tennis

Children's pool

Beach yoga

Karaoke

Foosball table

Wine tasting room

Beach volleyball

Kayaking

Playground

Beach club (surcharge)

Steam room

Billiards/pool table

Entertainment

Netflix

42-inch Smart TV

Streaming services

Premium channels

Cable channels

General

Elevator

Banquet hall

ATM/banking services

Spanish

English

Games

Renovated entire property - November 2024

Designated smoking areas

Romance packages available

Couples dining

Beach towels

Guest Services

Waterslide

Beach toys

Children's games

Children's toys

In-room child care (surcharge)

Playground

Art supplies

Arcade/game room

Children's club

Children's pool

Snack bar/deli

Pool toys

Children's books

Free cribs/infant beds

3 outdoor pools

Concierge services

Daily housekeeping

Wedding services

Porter/bellhop

Turndown service

Golf cart

Tour/ticket assistance

Water sports equipment

Dry cleaning service

24-hour front desk

Luggage storage

Internet

In-room WiFi speed: 50+ Mbps

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Lifeguards on site

Outdoor furniture

Garden

Pool umbrellas

Marina onsite

Terrace

Free beach cabanas

Dock

Pool sun loungers

Beach umbrellas

Pool cabanas (surcharge)

Private beachfront location

Outdoor entertainment area

Beach loungers

Spa

Manicures and pedicures

Sauna

Massage - deep-tissue

8 treatment rooms

Steam room

Massage/treatment rooms

Body scrubs

Body treatments

Aromatherapy

Hydrotherapy

Massage - sports

Reflexology

Couples treatment room(s)

Massage - Swedish

Massage - hot stone

Body wraps

Spa open daily

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Pet Policy

1 total (up to 40 lbs per pet) pets stay free service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 0123005f27c81 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Adrian

Nov 12, 2025 04:52:28 AM

Review Score: 10

Summary: Amazing property, very friendly staff that went above and beyond. Decent to really good food, breathtaking spa, abundant amenities, and beautiful cozy room. Only downside, drinks can be watered down, but it’s all inclusive and that’s expected. I would give this place 12 out of 10. Go there now before it becomes extremely popular and expensive because it’s a relatively newer property.

See All Reviews

Room Arrangement

Room Info	Facilities
Delight King Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Extra bed count 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Delight Ocean View Two Queen Room Size: 538 square feet m² 2 Queen Beds	General Number of living rooms 0, Private bathroom, Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Ocean view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Delight Two Queen Room Size: 538 square feet m² 2 Queen Beds	General Number of living rooms 0, Private bathroom, Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
SLS Elite King Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 538, Number of bedrooms - 1, Sofa bed, Location - top floor, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Square meters - 50, Ping - 15, Club level room, Marina view, Bed count minimum 1, Bed count maximum 1
Delight Family Style Two-Bedroom Room Size: m² 3 Queen Beds and King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 2, Bed count maximum 3, Number of bathrooms - 2, Bed count minimum 3
SLS Elite Two Queen Room Size: 538 square feet m² 2 Queen Beds	General Number of living rooms 0, Private bathroom, Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Club level room, Marina view, Location - top floor, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
SLS Elite Ocean View Rooftop Two Queen Room Size: 538 square feet m² 2 Queen Beds	General Private hot tub, Number of living rooms 0, Number of bedrooms - 0, Square feet - 538, Location - top floor, Number of bathrooms - 1, Private bathroom, Square meters - 50, Ping - 15, Private hot tub (rooftop), Club level room, Ocean view, Bed count minimum 2, Bed count maximum 2
SLS Elite Ocean View Rooftop King Room Size: 538 square feet m² 1 King Bed	General Private hot tub, Number of living rooms 0, Square feet - 538, Number of bedrooms - 1, Sofa bed, Location - top floor, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Square meters - 50, Ping - 15, Private hot tub (rooftop), Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1
Luxuriate Two Bedroom Suite Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 1, Club level room, Location - top floor, Bed count minimum 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Captivate Swim-Out Two Queen Room Size: 538 square feet m² 2 Queen Beds	General Number of living rooms 0, Private bathroom, Location - ground floor, Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Swim-up room access (shared pool), Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Euphoria Suite King Room Size: 764 square feet m² 1 Double Bed	General Number of living rooms 0, Square feet - 764, Private bathroom, Square meters - 71, Number of bedrooms - 1, Bed count minimum 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1, Ping - 21
Captivate Swim-Out King Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 538, Sofa bed, Swim-up room access (shared pool), Extra bed count 1, Number of bathrooms - 1, Private bathroom, Location - ground floor, Square meters - 50, Ping - 15, Bed count minimum 1, Bed count maximum 1
SLS Elite Specialty Suite Room Size: 538 square feet m² 2 Queen Bed and Double Sofa Bed	General Private hot tub, Number of living rooms 0, Square feet - 538, Number of bedrooms - 1, Location - top floor, Number of bathrooms - 1, Private bathroom, Square meters - 50, Ping - 15, Private hot tub (rooftop), Club level room, Ocean view, Bed count minimum 2, Bed count maximum 2
Captivate Swim-Out Family Style two-Bedroom Room Size: m² 3 King Bed and Queen Beds	General Number of living rooms 0, Private bathroom, Location - ground floor, Number of bedrooms - 2, Swim-up room access (shared pool), Bed count maximum 3, Number of bathrooms - 2, Bed count minimum 3
Euphoria Corner Suite Ocean View King Room Size: 893 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Square meters - 83, Number of bedrooms - 1, Ping - 25, Bed count minimum 1, Ocean view, Bed count maximum 1, Square feet - 893, Number of bathrooms - 1
Delight Ocean View King Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Sofa bed, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Euphoria Corner Suite Marina View King Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 1, Marina view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1